Joseph A. LaBara

The Challenge

Fragmented legacy systems were hindering predictive analytics for $220M+ film productions, leading to budget variances and inefficient data ingestion across multiple studio banners.

The Strategy

Led end-to-end strategy for the enterprise Snowflake platform. Serving as the connective layer between engineering pods and executive stakeholders to align on OKRs and security governance.

The Impact

• Delivered ML cash flow model, slashing budget variance from $110M to <$10M on productions valued at $220M+ per title.
• Reduced data ingestion timelines by 25% via automated pipelines (Airbyte & Airflow).
• Increased stakeholder trust in self-service analytics by 28% and drove a 36% increase in operational agility.

The Challenge

The Helix data platform required a scalable medallion framework to support enterprise analytics across 20+ business data sources.

The Strategy

Architected scalable pipelines and automated data models via Python. Implemented a ServiceNow Incident Management framework and a high-performing Kanban framework for dbt automation.

The Impact

• Delivered 80 data models in six months with a 90% delivery success rate.
• Increased platform efficiency by 29% and improved CX metrics by 35%.
• Reduced data processing time by 35% and cut bug rates by 85% via automated QA.

The Challenge

Modernizing an omnichannel buyer-seller ecosystem while driving agile transformation across disconnected product development teams.

The Strategy

Directed multiple program teams in building a web marketing platform. Delivered hands-on coaching and tailored Kanban frameworks for Infrastructure and Data Engineering teams.

The Impact

• Achieved a 79% improvement in overall project health within budget constraints.
• Launched four mobile apps, driving a 65% increase in customer adoption.
• Generated a 55% increase in engagement via HubSpot and reduced ticket volume by 88%.

The Challenge

Embedding an agile mindset within the Enterprise Architecture team to optimize a massive application portfolio and reduce organizational risk.

The Strategy

Partnered with Data Architects to align delivery with business objectives. Strengthened vendor management and championed AWS Well-Architected Framework principles.

The Impact

• Delivered a $10M cost savings initiative through data architecture alignment.
• Reduced total cost of ownership (TCO) by 15.6% via Alfabet enhancements.
• Eliminated organizational waste and strengthened vendor protocols enterprise-wide.

The Challenge

Modernizing delivery organizations across 25+ countries and integrating Salesforce/ServiceNow environments to demonstrate value to C-suite leadership.

The Strategy

Spearheaded ServiceNow CRM customization and MuleSoft API integrations. Trained and mentored Scrum Masters and Product Owners through design thinking workshops.

The Impact

• Achieved a 33.3% reduction in development time and 10% decrease in licensing costs.
• Reduced professional services expenditure by 24% and overall project cost by 22.6%.
• Streamlined sales operations and demonstrated measurable business value to leadership.

The Challenge

Modernizing legacy supply chain systems and overseeing high-budget infrastructure programs ($2M+) including Global Load Balancing and Failover.

The Strategy

Drove corporate IT's agile adoption. Managed a four-project infrastructure program delivering Enterprise Voice and Polycom VTC integration.

The Impact

• Reduced vendor delivery time by 18% and cut supply chain costs by 23%.
• Generated $125K in cost savings via infrastructure consolidation.
• Delivered high availability and disaster recovery capabilities on time and within budget.

The Challenge

Scaling global operations across 196 countries required robust quality frameworks and data-driven decision-making to handle complex support ecosystems for large OEM clients.

The Strategy

Built NTT's quality organization from inception. Developed enterprise-wide training curricula and executive scorecards powered by BI data to surface systemic issues and drive continuous improvement.

The Impact

• Drove quality scores to 99% and above across a workforce of 200+ engineers.
• Improved Service Level Agreement (SLA) performance by 42%.
• Reduced inbound call volume by 37% and cut escalation resolution time by 36%.

The Challenge

Managing a $25M+ portfolio of concurrent software and infrastructure projects while transitioning legacy systems to modern virtual environments.

The Strategy

Led cross-functional teams through complex delivery cycles. Coordinated large-scale data center consolidations and piloted physical-to-virtual host migrations into VMware infrastructure.

The Impact

• Generated $3M in savings across hardware and licensing for unified communications.
• Delivered $1.7M in operating expenditure savings through data center consolidation.
• Reduced development time by 28% using Agile and DevOps practices.

The Challenge

Managing enterprise-grade IT support across web hosting, cloud infrastructure, Microsoft Exchange, and a broad SaaS portfolio for large OEM clients — while resolving complex customer escalations within strict SLA timelines.

The Strategy

Led a cross-functional IT team and served as the primary liaison between support operations and enterprise clients. Applied business intelligence and forecasting to identify trends, refine best practices, and maintain service commitments. Built a purpose-designed SharePoint escalation portal and drove efficiency through structured coaching, training, and action planning.

The Impact

• Increased customer satisfaction by 43% through statistical analysis, proactive trend identification, and targeted operational improvements.
• Reduced inbound call and email support volume by 21% by implementing standardized operating procedures for faster, more consistent issue resolution.
• Cut customer escalation resolution time by 36% via a purpose-built SharePoint portal that provided full visibility and drove escalations to closure.